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Delivery Times

We aim to dispatch all goods within 48-72 working hours of receiving the order. 

Dispatch and delivery times are estimates only, but from our experience the vast majority of orders arrive well within these times. Whilst we aim to dispatch all orders within 2-3 working day of being placed, at particularly busy periods this may take longer. We will always notify customers if there are any circumstances that may affect these estimated times. Delivery time excludes weekends and public holidays.

If you have any special delivery requirements, please contact us and we’ll be happy to try and accommodate.

Delivery Charges

UK Mainland - Free for orders over £20.00, £3.95 (plus VAT) for orders less than £20.00

UK Non-Mainland & Channel Islands - £8.00

Europe - £12

North America - £15

Note: UK mainland excludes Northern Ireland, Isle of Man, Isle of Wight, Orkney Island, Shetland Islands, Perth, Outer Hebrides, Scilly Isles, Guernsey, & Channel Isles. 

For all other countries, please contact us and we can provide a delivery cost: orders@sunnybysue.com

General Courier Information

Our preferred courier partner in the UK is ParcelForce.

Courier deliveries are usually made between 8am-6pm and require a signature confirming receipt of the goods. 

But please be aware that during peak periods Courier orders may be delivered up to 8pm in the evening.

Further information on Hermes deliveries can be found at https://www.parcelforce.com/